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ACC Issues

ACC issues, with the model attached.

Aging, ownership, and root cause, next to the element the issue is about.

Report pages

Overview Viewer Assets Detail Object Tree Issues Issue Tooltip

Supported sources

ACC

See the setup below for template access and required inputs.

Inputs and access

Use an Autodesk Construction Cloud project with issues you are permitted to read, the relevant model in Frame, Power BI Desktop, and access to the ACC issues template. Frame and Autodesk permissions are separate. A public sample is available above; it does not grant access to another project’s issues.

Set up the ACC issues report

  1. Connect your Autodesk account in Frame and select the project and model you need. Follow the ACC-to-Power-BI guide.
  2. Prepare the model’s report data and sync its issues. Confirm a known issue is visible in Frame before opening Power BI.
  3. Choose the ACC issues template for that model, create the report, and open the downloaded .pbit in Power BI Desktop.
  4. Complete the connection prompts and refresh the tables.
  5. Compare issue status and due dates with the source project. Select an issue with a known model reference to check the viewer marker.

Refresh and interpretation

Issue ingestion and Power BI refresh are separate. Webhooks can trigger supported sync workflows, but an already-open report does not continuously repaint itself. Refresh the report after the issue dataset updates.

Some issues have no model reference or coordinates. They can still contribute to tables and counts without a 3D marker. Aging and overdue measures depend on usable dates and your chosen status rules. Use the federated report example when reviewing multiple models, and check plans and access for your project.

How Frame builds it

Raised in ACC, already in the report

Issue in ACC raised or updated Webhook no manual sync Typed table dates stay dates Aging, owner, root cause every lifecycle date, as a date Markers in the viewer pinned where it was raised
Issues arrive on a webhook rather than a manual sync, and they keep the coordinates they were pinned at — so the chart and the model stay in step.

Datasets in this report

FRAME_Issues
One row per ACC issue with typed columns — status, priority, assignee, type and subtype, root cause, all lifecycle dates, comment and attachment counts, official response, and custom attributes.
FRAME_Assets
Frame's element table, joined to issues by object and external ID so an issue resolves to a specific element.

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